40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users

“The customer is always right,” reads customer service rule number one, popularized back in the early 1900s. Is this slogan truly correct, though? I’m pretty sure that anyone who’s ever worked in this field has had the pleasure of encountering at least a few customers that were being rude to them for no apparent reason. I mean, we’ve even made a list of times customers acted like total jerks and got shamed for it.

And even though in such situations, the staff are expected to suck it up and stay collected, there’s always a sneakier and a more subtle way to get back. Recently, TikTok user @officialtbw asked fellow customer service workers to share things they’ve done to a customer who has been rude to them, and started it all by revealing how he sometimes gives people cold butter instead of room-temperature, because he knows that cold butter will rip up their bread. Since then, thousands of TikTok users have jumped on the bandwagon by sharing their own little stories.

Without further ado, We invites you to look through a list of some of the funniest, most savage and passive-aggressive ways customer service workers have gotten revenge on impolite customers. Don’t forget to vote for your favorite ones and share your own stories in the comment section!

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#1

someone paid me $17 in change while laughing to their friend that I’d have to count it so I lost count 6 times right as I was about to be done countin

lonewolf15mr , Andrew Turner Report

Final score: 408points May Day May Day Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Serves them right

7 7points reply #2

As a delivery driver I once spent the entire drive en route to a chronically rude customer’s house shaking the bottle of soda they’d ordered

apparently_unoriginal , Unknown Report

Final score: 352points Jubilee Jubilee Community Member • points posts comments upvotes FollowUnfollow 1 month ago

lol i wonder what they did to deserve it

89 89points reply View More Replies…

bread_farm , Vinqui Report

Final score: 340points Graham Baker Graham Baker Community Member • points posts comments upvotes FollowUnfollow 1 month ago

that’s… really smart

130 130points reply View More Replies… #4

when I was a teacher I had a parent was constantly rude. I told her her baby started walking so she missed her first steps

squeakersyarn , Randal Phoenix Report

Final score: 329points actaully…nevermind actaully…nevermind Community Member • points posts comments upvotes FollowUnfollow 1 month ago

ouch.

117 117points reply #5

Under blend their smoothies so the little chunks block their straws

ebonymallinson , Kari Sullivan Report

Final score: 295points Beaner Beaner Community Member • points posts comments upvotes FollowUnfollow 1 month ago

I hate when that happens

77 77points reply View More Replies… #6

I’m in heating & air and if they’re rude…I tell them it’ll take 3 days to get the part for their heater..even though I have the part. be cold karen

mattnj26 , Paul Sableman Report

Final score: 283points Hugh Cookson Hugh Cookson Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Reasonable ……

0 0points reply #7

Sprayed fart spray in the isle because they didn’t wear a mask and cussed me out when I told them we required a mask

rachaelhendrick , Wikimedia Commons Report

Final score: 271points Shazz Winchester Shazz Winchester Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Modern Problems, require Modern solutions.

177 177points reply View More Replies… #8

When I was a cashier if anyone came to my register on the phone I always talked to them loudly to make it harder for them to talk on the phone

k_serasarah , Wikimedia Commons Report

Final score: 265points May Day May Day Community Member • points posts comments upvotes FollowUnfollow 1 month ago

he he

45 45points reply View More Replies… #9

allow them to put their card in to pay and hit escape so they have to do it again. repeat until I feel better

fiercemel , Unknown Report

Final score: 261points actaully…nevermind actaully…nevermind Community Member • points posts comments upvotes FollowUnfollow 1 month ago

i think i’ve had this done on me…

97 97points reply View More Replies… #10

If they threw their money at me to pay, I’d throw their change back at them, smile and walk away

mirellesminis , Paulien Osse Report

Final score: 255points

Camden Camden Community Member • points posts comments upvotes FollowUnfollow 1 month ago

You can feel the karma in this one

93 93points reply #11

I “accidentally” forget to take the sensors off so they have to come back and I can waste their “precious time”

kayraalvarez , Wikimedia Commons Report

Final score: 254points May Day May Day Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Good idea

42 42points reply #12

Be nice to the wedding photographer. If you’re not I include all the awful photos of you & sometimes even add some weight in photoshop

amzukiwsky , Wikimedia Commons Report

Final score: 240points May Day May Day Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Ouch!

77 77points reply #13

booked their airplane seat on a 10+ hour flight right next to the bathroom

renroh71 Report

Final score: 230points Graham Baker Graham Baker Community Member • points posts comments upvotes FollowUnfollow 1 month ago

ok… that’s not an inconvenience that’s just torture

95 95points reply View More Replies… #14

Used to work at a grocery store, if people were extremely rude to me I would squash their loaf of bread in my hand while packing it in a bag

danirectangle , pixel1 Report

Final score: 219points actaully…nevermind actaully…nevermind Community Member • points posts comments upvotes FollowUnfollow 1 month ago

yikes flat bread

59 59points reply #15

I put extra, extra hot sauce in their salsa then do not refill their drinks

laelwehnerhill , Maxell Miklós Report

Final score: 215points Average Grizzlies Fan Average Grizzlies Fan Community Member • points posts comments upvotes FollowUnfollow 1 month ago

This is just evil lol

82 82points reply View More Replies… #16

If someone was being very rude to me I would save their number at the end of the day and put it in insurance offers and stuff so they would get calls

amiekleigh Report

Final score: 213points May Day May Day Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Evil 😀

63 63points reply View More Replies… #17

I worked in the drive-thru at a Wendy’s. rude people got broken straws for their sodas. because nothings more annoying than a cracked straw

rehtaeh.l Report

Final score: 195points Graham Baker Graham Baker Community Member • points posts comments upvotes FollowUnfollow 1 month ago

well… except maybe them.

98 98points reply View More Replies… #18

she payed me in ones…. i checked each and everyone up to the light

clarak19 , Unknown Report

Final score: 188points May Day May Day Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Instant revenge XD

1 1point reply #19

Sometimes if they get kids meals, I’ll give each one a different toy so maybe the kids will fight over it and annoy the parents

rhyanrose1 Report

Final score: 188points May Day May Day Community Member • points posts comments upvotes FollowUnfollow 1 month ago

They will.

88 88points reply View More Replies… #20

I’ve given a tip back and said ” you clearly need this more than I do”

miss_struff Report

Final score: 182points Alexis draskinis Alexis draskinis Community Member • points posts comments upvotes FollowUnfollow 1 month ago

EVERY SERVER’S DREAM!!!

34 34points reply View More Replies… #21

I work at a deli and when I customer is being a Karen I’ll squish the cheese together after I slice it so it’s impossible to separate later

mickmoo420 , Unknown Report

Final score: 179points Robert Catte (It, It's) Robert Catte (It, It's) Community Member • points posts comments upvotes FollowUnfollow 1 month ago

👏👏👏👏👏👏👏👏👏

49 49points reply #22

One time I gave someone their 99 cents change back in nickels and pennies because “that’s all we had in store at the moment”

kristachuu Report

Final score: 179points

Adriana Coppage Adriana Coppage Community Member • points posts comments upvotes FollowUnfollow 1 month ago

👏👏👏

7 7points reply #23

I put them on my “don’t take cake from her” contact list so when they call, i always tell them I’m booked

bakemydaymimo Report

Final score: 177points Stille20 Stille20 Community Member • points posts comments upvotes FollowUnfollow 1 month ago

This comment is hidden. Click here to view.

That assumes you can afford to lose money just to screw them .. and maybe you can

-20 -20points reply View More Replies… #24

I worked at Verizon and I would make sure a little dust got under their glass screen protector on their phone

rebeca68r Report

Final score: 171points Shazz Winchester Shazz Winchester Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Sinister, I like it muhuhahahahahhaha

70 70points reply #25

give them decafe espresso shots

seekingsunflowers Report

Final score: 167points Leah Minne Leah Minne Community Member • points posts comments upvotes FollowUnfollow 1 month ago

hahaha

37 37points reply #26

I work at a restaurant and I made a lady wait the entire 40 minute wait time we quoted her even tho her table was ready in 20 minutes

kaiteeliz Report

Final score: 164points Robert Catte (It, It's) Robert Catte (It, It's) Community Member • points posts comments upvotes FollowUnfollow 1 month ago (edited)

What if they go to a different restaurant?

31 31points reply View More Replies… #27

I used to work at a coffee shop and if someone was rude to me, I wouldn’t stir their coffee so that all the sugar would just sit at the bottom!

_brendalc Report

Final score: 155points Graham Baker Graham Baker Community Member • points posts comments upvotes FollowUnfollow 1 month ago

or you could over-sweeten their coffee. because they could stand to be a whole lot sweeter.

85 85points reply View More Replies… #28

Grocery store worker here and when rude asking To see if a product was in the back politely told him it had been recalled cuz people died

15minofame Report

Final score: 154points May Day May Day Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Subtle revenge! I’ll remember that one

8 8points reply #29

I used to purposely put the french fries at McDonald’s upside down so it would spill as they pulled them out

_dee_nice_ , Wikimedia Commons Report

Final score: 152points Graham Baker Graham Baker Community Member • points posts comments upvotes FollowUnfollow 1 month ago (edited)

o_o they hold all the power

67 67points reply #30

Nonchalantly break their candy bars in half as I bagged them

emxiloveyouu Report

Final score: 151points Average Grizzlies Fan Average Grizzlies Fan Community Member • points posts comments upvotes FollowUnfollow 1 month ago

If this is Kit Kat or Hershey then you are helping them, any other candy and it is just what they deserve

62 62points reply View More Replies… #31

Not offer whipped cream on their hot chocolate because it’s the best and they’re the worst

robothive Report

Final score: 151points Average Grizzlies Fan Average Grizzlies Fan Community Member • points posts comments upvotes FollowUnfollow 1 month ago

I’m honestly not a huge fan of whipped cream. I know a lot of people that love it though; it’s always the most popular thing with the Thanksgiving dessert.

59 59points reply View More Replies… #32

I don’t say a word to them and the person after them I’m alway extra and hyper with them. the look back like huh

mitcheoso Report

Final score: 144points Robert Catte (It, It's) Robert Catte (It, It's) Community Member • points posts comments upvotes FollowUnfollow 1 month ago

What if the next person is rude, too?

33 33points reply View More Replies… #33

If a customer spells their name out to me rudely, I spell it wrong just to make myself feel better

spillinbeans Report

Final score: 141points Santa Claus Santa Claus Community Member • points posts comments upvotes FollowUnfollow 1 month ago

Everyone always spells my name wrong so I’ve gotten used to it.. I’m not a rude customer btw

2 2points reply #34

When I worked at a grocery store & ppl would throw their money onto the moving conveyer belt instead of my open hand, I’d let the belt eat the money

megan_brown2012 Report

Final score: 131points Leila Noury Leila Noury Community Member • points posts comments upvotes FollowUnfollow 1 month ago

too bad for you losing money?

3 3points reply View More Replies… #35

I work at a bqq restaurant and someone ordered $150 worth of food with no tip and I “forgot” all their bqq sauce oopssss

yasgee1.11 Report

Final score: 131points Piet Puk Piet Puk Community Member • points posts comments upvotes FollowUnfollow 1 month ago (edited)

Your boss is the real assh0le here for not paying you an honest salary.

125 125points reply View More Replies… #36

When I worked at McDonald’s and rude people would ask for extra sauce, I would give them pancake syrup

thekuebz13 , Unknown Report

Final score: 122points Leila Noury Leila Noury Community Member • points posts comments upvotes FollowUnfollow 1 month ago

* chugs syrup* I’ll come there and ask for extra :3

56 56points reply View More Replies… #37

In a hotel… put them in a room above the parking garage entrance/valet. Also scheduled 4am wake up calls

pooter076 Report

Final score: 118points Allie Allie Community Member • points posts comments upvotes FollowUnfollow 1 month ago

thats funny

22 22points reply #38

Left them on hold or mute until they hung up

kissthecreolequeen17 Report

Final score: 118points ADHORTATOR ADHORTATOR Community Member • points posts comments upvotes FollowUnfollow 1 month ago

This comment is hidden. Click here to view.

I am a Customer Service Manager – I would kick your ass. If you are not able to deal with a rude customer, transfer the call to your boss.

-20 -20points reply View More Replies… #39

I’m an ultrasound tech…I used the COLD gel even though we have gel warmers

joypompeo Report

Final score: 96points Daisy Chain Daisy Chain Community Member • points posts comments upvotes FollowUnfollow 1 month ago (edited)

I feel like this is a bit rude, as it’s someone’s body you are being rude to. Also, if it’s a pregnant lady, as a women, I know that hormones tend to skyrocket when we are pregnant.

59 59points reply View More Replies… #40

Leave them on hold….. for a long time…. and then *accidentally* hung up and turned off my phone for lunch

megbgr Report

Final score: 93points Leonora Roper Leonora Roper Community Member • points posts comments upvotes FollowUnfollow 1 month ago

This comment has been deleted.

114 114points reply View More Replies…

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